We hope that you’ll be satisfied with your purchases, but if not, you are welcome to return your items to us.
Our return policy lasts 14 days. Sorry, but we can not accept returns or exchange for custom made or bespoke products, as it is made especially for you. If you have faulty equipment, please contact our customer support team.
We work incredibly hard to ensure we offer the absolute best prices online. However, if you find another store that offers a lower price than us, please do get in touch and we will do everything we can to match it. We offer a price match for the same gym equipment (EU manufactured) - even 14 days after purchase, so you don't have to worry by browsing online looking for the best deal.
Learn more about Returns & Price Match Policy.
We want to let you know, that you can expect 100% satisfaction by shopping with us:
✓ 2 years warranty for home use for all our new gym and fitness equipment.
✓ Lifetime frame warranty for all equipment from Power Gym. Conditions apply, please see warranty tab for more information.
✓ 14 days to return or exchange for new standard products*.
✓ Price match even 14 days after purchase for new gym equipment products manufactured in EU.
✓ Currently we offer, for in stock products, same day deliver in the City of London and Surrounding areas if postcode starts with: W1, W2, W6, W8, W9, W10, W11, W12, W14, W11, NW1, NW3, NW5, NW6, NW8, N1, N16, E1, E2, EC1, EC2, EC3, EC4, SW1, SW3, SW4, SW5, SW6, SW7, SW8, SW11, SW12, SW13, SW14, SW15, TW9, TW10, N1, N16.
Some other reasons you should be shoping here:
✓ Finance available. Buy now, pay later. Pay after delivery. Planned payments. Other custom options available.
✓ Installation service available upon request, a fee may apply.
✓ We offer a special offer for orders over £5000. Please contact us for more information.
✓ Track your order online, even manufacturing process.
✓ We reward for loyalty.
✓ Secure browsing and checkout.
✓ A variety of ways to pay: Debit and Credit Cards (VISA, VISA Electron, MasterCard, Maestro, American Express, Discover), PayPal, Apple Pay, Buy now, pay later (by Klarna), Finance available, Call us to make a payment with your Debit or Credit Card, Bank transfer (contact us for more information), and Cash Payments (must be agreed in advance).
✓ We have professional and friendly customer support team available to help answer all of your questions.
✓ We work only with manufacturers who have a safety certificate for gym / fitness equipment which meets EU & UK safety laws and regulations.
Learn more about us.